Terms and conditions for using "Trigger Point Friends (provisional) Membership"

1. Terms

The purpose of these terms and conditions (hereinafter referred to as the "Membership Terms and Conditions") is to define the rights and obligations between Mueller Japan Co., Ltd. (hereinafter referred to as "our company") and any person (hereinafter referred to as a "Member") who applies to our company to use the various Trigger Point Friends services (hereinafter referred to as the "Services") provided on the "Muller Japan Official Online Shop" (hereinafter referred to as the "Site") managed and operated by our company.

2. Regarding the contents of the Membership Terms and Conditions, changes thereto, and communications from the Company

1. The Company reserves the right to add or change provisions of the Membership Terms and Conditions as necessary. Any changes to the Membership Terms and Conditions will be published on the website or notified to Members, and Members will be deemed to have agreed to the additions or changes to the Membership Terms and Conditions.
2. Any newly added or changed provisions will also function as the membership terms and conditions.
3. If the Company deems it necessary, the Company may notify Members of necessary matters at any time. The contents of such notification will be sent by email or posted on this website.

3. About the members

1. After agreeing to the membership terms and conditions, you apply for membership on the site through the procedures specified by our company, and if your application is accepted by our company, you will become a Member.
2. When using this service, Members must comply with the Membership Terms and Conditions.
3. How to register/apply for membership
   1. When registering/applying to become a member, you will be required to enter required information such as your email address and password during the period in which we are recruiting members.
   2. Member acceptance will be on a first-come, first-served basis or through a lottery drawn by our company, and the results will be notified via the Internet.
   3. If any of the following applies, we may not accept your application for membership or cancel your membership registration.
      • When the member registration applicant does not actually exist, or when the member registration application is made by impersonating a third party
      • When the applicant for membership registration has violated the membership terms and conditions in the past
      • When there is a false statement, error, or omission in the information entered when applying for membership registration
      • When the applicant for membership registration is a person with limited capacity and has not obtained prior consent for membership registration from a person with the right to consent under the Civil Code, or when there is a risk that such a person may be incapable of doing so
      • When the applicant for membership registration has had his/her membership suspended in the past
      • When the applicant for Membership Registration is an organized crime group, an organized crime member, an organization related to an organized crime group, an affiliated person, or any other anti-social force (hereinafter referred to as "Organized Crime Group, etc.").
      • When it is discovered that a member is a criminal organization
      • When there is a disruption in business operations or technology related to this site or this service
      • When an individual registers for multiple memberships
      • When there are other valid reasons for refusing a membership application or cancelling a membership application.
4. Registration and management of email addresses and login passwords
   1. When you start using the service, you will be required to register an email address and login password for use of the service.
   2. The management and use of the above email address and login password is the responsibility of each individual member, and the Company shall not be held responsible for any errors in use or unauthorized use by third parties, etc. Members shall set or change their email address and login password in accordance with the method specified by the Company on the website.
   3. When the email address and login password set or changed by a Member match the email address and login password entered at any time when using the Service, we will consider this to be a request from the Member and will provide the Service.
5. If a member wishes to change the information registered on this site, the member must do so on the site. In addition, if the member wishes to stop receiving services such as e-mail newsletters, the member must stop the service or cancel membership on the site.
6. Contacting and notifying members Except as otherwise provided in the Membership Terms and Conditions, we may contact and notify members via our company or the company contracted to operate the site to the email address registered by the member. Contacting and notifying members from our company is deemed to be complete when an email is sent to the email address or a notice is displayed on this site.
7. Membership registration from overseas This service is only available in Japan. Please note that we cannot deliver prizes (items) to overseas destinations.
8. Regarding withdrawal and deletion of member information (defined in "4. Handling of Personal Information 1. Purpose of Use" below)
   1. When a member wishes to cancel their membership, they will need to do so themselves using the cancellation function on the site.
   2. After you cancel your membership, all member benefits that you have (such as campaigns you have applied for) will be invalidated.
   3. For a certain period of time after you cancel your membership, you will not be able to register again as a member on this site using the email address you registered.
   4. After you cancel your membership, your personal information (as defined in the Act on the Protection of Personal Information of Japan (hereinafter referred to as the "Personal Information Protection Act"); the same applies below) will be completely deleted after a certain period of time, and will not be able to be restored even if you contact us.

4. Handling of Personal Information

We promise to handle members' personal information appropriately in accordance with our privacy policy ( https://muellerjapanonlineshop.com/pages/privacy-policy ).

1. Purpose of Use Member information (including personal information, hereinafter referred to as "Member Information") will be used for the following purposes.
   • News distribution and direct mailing of product, service, campaign, event information, etc.
   • Questionnaires and survey requests
   • Sending products for surveys, campaigns, etc.
   • Compiling statistical data for use in product development and marketing
   • Contact regarding events, etc.
   • Responding to member requests, inquiries, etc.
   • To enable members to use the site more conveniently
   • To measure and analyze the usage of the website
   • To display the most appropriate content for each member on the website
   • To deliver the most appropriate advertisements to members on or off the site
2. About joint use
   1. Scope of parties using the information jointly (joint production/operating companies)
   2. Items of personal information to be jointly used
      • Attribute information, etc., information registered by members
      • Members' use of the Service
   3. Purpose of use of jointly used personal information
      • To send members information about our products and services suitable for them via email, etc.
      • To display content on our website that is appropriate for you
      • To deliver our advertisements outside our website and measure the effectiveness of advertisements
   4. Regarding requests for disclosure, etc. of personal data held by our company If you wish to request the disclosure, correction, addition or deletion, or suspension of use of personal data (as defined in the Personal Information Protection Act) held by our company and obtained on this site, please contact us by email at info@muellerjapanonlineshop.com.

5. Prohibited acts

When using the service, Members are prohibited from engaging in the following acts:

• Making false registrations or responses, etc.
• Falsifying information on the website or service
• Statements or posts regarding personal information or other privacy information of the Member, other Members, or third parties
• Republishing or redistributing other members' comments or posts
• Using, transmitting, posting or providing harmful programs such as computer viruses
• Posting spam, junk mail, or chain letters
• Soliciting activities such as signature campaigns and recruiting members, or activities that involve soliciting members to political, religious, ideological, or other groups
• Acts of directing users to external commercial sites, websites that you operate or participate in, or social networking sites (SNS)
• Even if it is a personal experience or impression, making statements or postings that may cause misunderstanding regarding efficacy, effectiveness, etc.
• Providing advice on matters such as law and tax that only a professional can provide
• Any act that infringes or may infringe the copyright, trademark rights, other intellectual property rights, or portrait rights of our company, other members, or third parties.
• Any act that libels or slanders the Company, other members, or third parties, or otherwise damages their reputation or credibility, or that may result in such actions
• Any act that infringes or may infringe on the property or privacy of our company, other members, or third parties
• Any act that causes or may cause disadvantage or damage to our company, other members, or third parties
• Pre-election campaigning, election campaigning, or any other similar activities, as well as any activities that violate the Public Offices Election Act
• Any action that interferes with other members' use of the service
• Transferring or selling products and services provided by the service
• Exchanging information regarding the transfer, lending, or lending of goods or copyrighted material, or the transfer of money
• Business activities or profit-making activities, or activities intended to prepare for such activities
• Any act that is criminal or that is linked to a crime, or that may be criminal
• Any act that is or may be contrary to public order and morals
• Any act that violates or may violate laws, orders, ordinances, or other regulations.
• Actions that are detrimental to our company
• Any act that interferes with the operation of the site or the provision of the service, or any act that damages or tarnishes the credibility of the site or the service, or any act that may result in such damage or tarnishment
• Any other actions that the Company deems inappropriate

6. Comments and posts on this site

1. Regarding comments and posts Comments and posts on this site may be made public, but the content is the opinion of the individual who made the comment or post, and we do not guarantee its accuracy, usefulness, safety, etc.
2. Copyright of comments and posted content All intellectual property rights, such as copyright, of the content posted or commented on this site by members (including the rights stipulated in Articles 27 and 28 of the Copyright Act) belong to our company. Members shall not exercise their moral rights in the content they have posted or commented against our company or any third party.
3. Modifying or deleting comments or posts
   1. If the Company determines that the content posted by a Member on this Site exceeds the publication period or posting capacity set by the Company, if it causes an impediment to the operation, maintenance, and management of the Site or Service, or if the content falls under "5. Prohibited Matters," the Company reserves the right to delete the content without prior notice to or consent from the Member who posted the content.
   2. Our company reserves the right to modify any comment or post without notifying the person who made the comment or post, provided that the main intent is not changed.
   3. If we find any comments or posts that could identify personal information, we will delete them immediately, but there may be cases where other members become aware of the personal information before the deletion. In such cases, our company and its subcontractors shall not bear any responsibility.
4. Regarding secondary use of comments and posted content
   1. Please note that any comments or posts made by members on this site may be published in media or services provided by our company other than this site (hereinafter referred to as "other media, etc.").
   2. Even if the content is posted on other media, the Company is under no obligation to display the name of the original commenter or poster. Even if the content posted on the site is similar to products that the Company develops, announces, or sells in the future, the commenter or poster will not receive any remuneration or rights associated with the development.

7. Regarding images posted on the site

1. Editing or deleting posted images
   1. You can edit or delete the images you have posted yourself. However, please note that in some campaigns, you cannot edit or delete the images you have posted.
   2. If the Company determines that the posted images exceed the posting period or posting capacity set by the Company, if there is a hindrance to the operation, maintenance and management of the site or service, or if the posted images fall under "5. Prohibited Items," the Company reserves the right to delete the posted images without prior notice or consent from the Member.
2. Notes when posting images
   1. In addition to the acts specified in "5. Prohibited Items," please refrain from posting images that fall into the following categories.
      • Images that include the faces of unauthorized third parties (please obtain consent from all people appearing in the image).
      • Affiliate Images
      • Off-topic images
      • Any other images that the Company deems inappropriate
   2. If an image you post is deemed inappropriate, it may be deleted; however, we are not obligated to delete such an image.
   3. Any images or other data submitted cannot be returned.
   4. Please note that we are not responsible for any trouble or damage that arises from the posting of images.

8. Termination of Service

1. If we determine that any of the following circumstances apply, we may terminate or suspend the Service without prior or subsequent notice to the Member and without requiring the Member's consent.
   • When carrying out maintenance or inspection (regular or emergency) of facilities and systems necessary for the provision of said services
   • When it is difficult to provide the service due to force majeure (including but not limited to natural disasters such as earthquakes, fires, and power outages)
   • When it is unavoidable for operational or technical reasons
   • When the facilities necessary for the provision of the service are stopped or damaged due to an accident (regardless of whether the accident is due to reasons attributable to the Company)
   • Any other reason that the Company determines it is necessary to terminate or suspend the Service.
2. Even if none of the above conditions apply, the Company may terminate the Service with prior notice, except in the case of an emergency, in which case the Company may immediately terminate the Service.
3. We shall not be liable for any damages suffered by members as a result of the termination or interruption of such services.

9. Violation of Terms

1. If a member is found to be violating the membership terms and conditions, their use of the site will be suspended.
2. If any member becomes aware of any conduct that violates the membership terms and conditions, please contact the relevant site office.
3. If any member becomes aware of any conduct that violates the membership terms and conditions, please contact the relevant site office.

10. Governing Law

1. The interpretation and operation of this site and membership terms and conditions shall be governed by Japanese law.
2. Any disputes relating to this site and the membership terms and conditions shall be submitted to the Yokohama District Court as the court of first instance with exclusive jurisdiction.

Contact Information

For inquiries regarding this site, please contact us via the following page.
Contact us at: info@muellerjapanonlineshop.com
*The contact information is for inquiries about this site only. For inquiries about our products or other matters not related to this site, please visit " https://www.muellerjapan.com/company/contact-us/ ".
* Please note that we cannot answer any inquiries regarding membership registration status or lottery results for campaigns, etc.
*We aim to respond to inquiries as quickly as possible, but depending on the content of your inquiry, it may take some time for us to respond or we may not be able to answer your inquiry.